Telecommuting has long been promoted as a way to substantially increase employee productivity. A working-from-home-related experiment conducted using 242 employees of a large Chinese travel agency by professors at Stanford and Beijing University found that employees randomly assigned to work at home for 9 months increased their output by 13.5% versus the office-based control group. This improvement in output arose from working 9% more hours from saved commuting time and from 3.5% improved efficiency from quieter working conditions. The study also found that home-workers reported significantly higher job-satisfaction scores and their quit rates fell by almost 50%. However, home workers' promotion rates dropped by half due to apparent performance declines, indicating a potential career cost of home-working.[69]

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Since 2000, US federal law (Department of Transportation and Related Agencies Appropriations Act) requires each Executive agency to establish a telecommuting policy allowing eligible employees to participate in telecommuting to the maximum extent possible, so long as the employee’s performance is not diminished.[100] Notably, telework is not an employee right, i.e., Federal law mandates that agencies must establish telework programs, but does not give individual employees a legal right to telework.[101]
The job characteristic dimension, feedback, increases employees' knowledge of results. Feedback refers to the degree that an individual receives direct and clear information about his or her performance related to work activities.[31] Feedback is particularly important so that the employees continuously learn about how they are performing.[33] Electronic communication provides fewer cues for teleworkers and thus, they may have more difficulties interpreting and gaining information, and subsequently, receiving feedback.[34] When a worker is not in the office, there is limited information and greater ambiguity, such as in assignments and expectations.[39] Role ambiguity, when situations have unclear expectations as to what the worker is to do,[40] may result in greater conflict, frustration, and exhaustion.[34]
Although many medical transcriptionists work for hospitals or physician’s offices, most are able to work at home, and at a time or place of their choosing. Since their tasks involve transcribing recorded medical dictation, a computer, desk, and earpiece are generally the only requirements after completing a postsecondary medical transcriptionist program.
Some of the available jobs are technology-focused positions like web designers or software engineers, but this is not always the case. Others are non-tech roles like jobs in customer service or freelance writing and editing. The leading companies looking to hire part-time telecommuting workers are in the education, IT, sales, and health industries:
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