This is another area where large, often tech-focused, companies are consistently looking to hire remote workers. Like with customer service agents, tech support specialists are focused on answering customer questions and solving their problems. However, tech support is more specialized, so it does require a little knowledge about working with the product.
Virtual assistants, commonly referred to as VAs, come in all shapes and sizes. Many companies will hire VAs if they are looking for help with online administrative tasks (email, calendar management, data entry, etc), but don’t necessarily want to hire a full time employee just yet. They’re the perfect work from home job for busy people that may need to drop their work at a moments notice, or have very sporadic availability.