The job characteristic dimension, feedback, increases employees' knowledge of results. Feedback refers to the degree that an individual receives direct and clear information about his or her performance related to work activities. Feedback is particularly important so that the employees continuously learn about how they are performing. Electronic communication provides fewer cues for teleworkers and thus, they may have more difficulties interpreting and gaining information, and subsequently, receiving feedback. When a worker is not in the office, there is limited information and greater ambiguity, such as in assignments and expectations. Role ambiguity, when situations have unclear expectations as to what the worker is to do, may result in greater conflict, frustration, and exhaustion.
To avoid any confusion, I want to make it clear first that virtual assistant work is not always non-phone, but it can be. Virtual assistants tend to do a little bit of everything, just depending on their skills/expertise. So if you are good at various non-phone tasks (social media marketing/moderation, writing, graphic design, research etc.), then you may be able to do work for some of the companies below putting those non-phone skills to work.
Skill variety has the strongest relationship with internal work motivation. Jobs that allow workers to use a variety of skills increase workers’ internal work motivation. If teleworkers are limited in teamwork opportunities and have fewer opportunities to use a variety of skills, they may have lower internal motivation towards their work. Also, perceived social isolation can lead to less motivation. It can be argued that without a work climate or manager nearby, the ability to motivate oneself is even more important when telecommuting than when working in an office. Though working in an office has its distractions, it is often argued that telecommuting involves even greater distractions. According to one study, children are ranked as the number one distractions, followed by spouses, pets, neighbors, and solicitors. The lack of proper tools and facilities also serves as a major distraction, though this can be mitigated by using short-term coworking rental facilities.
What Employees Say: “The money is uncapped, and you’re honestly in the driver seat of your bonus. This is the best (and easiest) incentive package I’ve ever had in the work field! There are also so many other perks that come with the job such as great benefits, fun culture, and TONS of room for growth. Amex really does believe in you!!.” —Current Employee
What It Is: Companies like Google and Yahoo give you information to search for, and you tell them how closely their results matched what you were looking for. Does a search for Lady Antebellum turn up sites about the music group or links to pre-Civil War period information? If you are Latina, for example, you might be asked to search the way a Spanish speaker might perform a search in English.
Study results from the 2013 Regus Global Economic Indicator were published in September 2013 and showed that 48% of business managers worldwide work remotely for at least half their working week. The study engaged over 26,000 business managers across 90 countries, with 55% of respondents stating that the effective management of remote workers is an attainable goal. Following the release of the results, Regus CEO Mark Dixon stated: "The business people we speak with tell us that trust and freedom play a key role in remote management, and once these are in place the benefits are clear for all to see: greater productivity, improved staff retention and lower operating costs." A living list of fully distributed companies can be found here. Forrester Research’s US Telecommuting Forecast reporting that 34 million Americans work from home and the number is expected to reach a staggering 63 million – or 43% of the U.S. workforce – by 2016. Cisco reports that the company has generated an estimated annual savings of $277 million in productivity by allowing employees to telecommute and telework. And Intuit reports that by 2020, more than 40% of the American workforce, or 60 million people, will be freelancers, contractors and temp workers. In the UK between 2007 and 2012, the number of employees who usually work from home increased by 13% - an increase of almost half a million people, taking the total to over 4 million employees out of a UK workforce of 30 million.
Keep in mind, however, that the term "remote work" can mean anything from working remotely just a few days a week (and the rest in the office) to being 100 percent remote. Either way, a remote job has many benefits: it allows employees to save time and money on the commute, as well as more control over their work schedule and environment. Companies are also realizing that, beyond saving on real estate, employing remote workers expands their talent pool and increases retention.
As more companies transition to a remote workforce, the number of virtual call center jobs increases. Often, experience in an office call center or even a retail job is enough to land a home-based call center job. If you speak more than one language, consider getting a bilingual call center job, which tends to have perks due to the additional knowledge needed.
As a transcriptionist, you will transcribe either video or voice recordings into written words. Although medical transcription is what usually comes to mind, the fact is that there is now far more need for general transcriptionists. With businesses and bloggers turning increasingly to podcasts and video to reach their audiences, these mediums are often turned into written content for marketing purposes or training materials.
How to Get It: Customer service is the biggest work-at-home field, with companies including Spiegel, Hilton, Best Western, HSN, 1-800-FLOWERS and many others using at-home reps. Fill out an application with staffing companies such as Arise, Alpine Access, VIPdesk, LiveOps, and Convergys, all of which vet the companies who are hiring through them. If you need benefits, search through a staffing company that will hire you as an employee (Alpine Access, VIPdesk and Convergys do this) rather than an independent contractor. If you're a contractor, you may be asked to pay a small fee (between $15 and $35) for a background check. While a fee can be a sign of a scam, independent contractors are responsible for their own expenses.
Nyla and Noelle – Run your own fashion empire from home. Clothing is the hottest new trend in social selling, and you can get in on the ground floor. We are a boutique clothing and jewelry direct sales company. Our fun and fashionable clothing is offered only through our Curators who sell socially from in-home parties, local events, and online through social media. Our Curators purchase a POP box of inventory to get started. After receiving their POP box our Curators choose every style and color of clothing they receive from our always rotating selections. We offer many truly boutique styles from BOHO chic, western chic, casual basics, dressy clothes, and high-end boutique items. We offer sizes S-3XL. Our Curators enjoy a generous profit margin.
For those unfamiliar with affiliate marketing, it’s simply referral marketing where you earn a commission. Let’s say that you have a website and refer a book on Amazon. When the visitor clicks the affiliate link and buys the book, Amazon will pay you a percentage of the sale. People love affiliate marketing because they can start earning money passively with few startup costs.
What It Is: Students in countries including Japan, Korea, France and Germany are looking for English speakers to practice with. Sessions focus on things like making professional small talk or running a meeting (trainers are provided with specifics on how to teach each topic, and are also trained themselves for two days before starting the job). Lessons take place either over the phone or on a live Internet video service like Skype — sometimes at night, because you're working with students in different time zones. You need to commit to a minimum of 20 hours a week at consistent times, and can work as many as 35 hours.
Call Center QA is always hiring Telephone Mystery Shoppers from the United States. Work from home making calls and completing short online forms. Flex hours and great pay. No upfront costs or background checks. Payout via PayPal within 24 – 48 hours. We have employed and paid thousands of people across the United States. Member of the Better Business Bureau.
Pitches to be your own boss. Our Consumer Action Center is hearing from a lot of callers who go to help-wanted sites, find an opportunity that looks good and then contact the supposed employer. It turns out to be a pitch for owning your own business, with promises of huge money. Unfortunately, the only ones making money are the people pushing startup kits and related costs.
If you have experience and knowledge in a specific area, then consider sharing it with others. For example, if you’re an accountant or lawyer, then you can provide advice to small businesses for a pretty penny. You could also consult businesses on how to use a new software program or how to become more environmentally friendly. (If you're interested, my company offers a consulting guide to get started.)
For companies, telecommuting expands the talent pool, reduces the spread of illness, reduces costs including real-estate footprint, increases productivity, reduces their carbon footprint and energy usage, offers a means of complying with the Americans with Disabilities Act of 1990 (ADA) and possibly earning a tax credit, if they're American, reduces turnover and absenteeism, improves employee morale, enhances continuity-of-operations strategies, improves their ability to handle business across multiple time zones, and augments their cultural adaptability. Some estimates suggest that full-time telework can save companies approximately $20,000 per employee.
When I began looking for work-at-home jobs, I had no clue what I wanted to do, I just knew that I needed something part-time and flexible. My plan was to work in the afternoons when my daughter was napping, which gave me two-three hours of uninterrupted work time. Luckily, through my networking efforts, I was able to land a freelance marketing gig that allowed me to work a few hours each day while my daughter snoozed in the afternoons.
Many online job platforms such as Upwork.com also have their own system for recognizing and removing job scams. According to the site, many of them involve “employers” who try to pay workers outside the site’s payment system, and engage in some sort of check or money order fraud. For more tips on avoiding job scams on freelancing sites, read about it here.
If you were not able to find luck with the list of jobs I have presented above, visit FlexJobs. This job site has been rated by the Better Business Bureau with an A+. They even provide a money-back guarantee in case you are not satisfied with how they deliver their service. FlexJobs assures that every single work posted is hand-screened to check its legitimacy. This is a fantastic method to find legit home-based jobs without the worries of handling scams.
While this is not technically “at home,” you can still earn great money without ever getting on the phone using your personal car, bike, or scooter to deliver food, give people rides, and even picking up groceries. The great thing about these companies is that it's also very flexible work. No one is telling you when to start and stop. You just do as much work as you can, when you can.